{SAMPLE CONTENT - This is where you should answer the most common questions prospective customers might have. It’s a good idea to cover things like your return policy, product warranty info, shipping and returns, etc. Check out the examples below.}


How do I contact customer service?

If you are one of our valuable customers, please talk to your J-Star Account Manager and ask about our Customer Service Hotline.


 

Frequently Asked Questions

Download .pdf

YouTube Video

What does the error code on the handset mean?

Handset Error Codes

How do I lock or unlock the Handset?

Locking and unlocking the handset

How do I set the Memory key to one-touch or constant touch?

Changing the one-touch & constant-touch

How do I set the LED Display Retracted height?

Setting the LED Display Retracted Height

How do I set the upper & lower height limits

Setting the upper & lower height limits

How do I Change the LED display between inches & centimeters

Changing LED display between inches & centimeters

How do I Change the anti-collision sensitivity

Changing the anti-collision sensitivity

How do I set the memory preset buttons?

Setting the memory preset buttons

How do I reset the base?

Resetting the base